Write knowledge in pages
Build nested pages inside spaces for policies, onboarding, product decisions, runbooks, and support answers.
Workspace knowledge, built into the deck
Knowledge ready for every customer experience.
Findset gives the people running your business one trusted place for policies, playbooks, product notes, and support answers. Structure the knowledge, attach its source files, and keep it connected to the work behind it.
- Nested knowledge spaces
- Page-level sharing
- Files scanned before access
More than file storage
One knowledge layer for the work your team repeats.
Findset combines a team wiki, a document workspace, and a trusted file library, and keeps every source current.
Share with deliberate permissions
Give people read, comment, edit, or manage access at the page level while workspace roles remain in force.
Connect knowledge to its source
Search live records from StackDeck products and keep linked files pinned to the exact version another product uses.
Three kinds of knowledge
Pages explain it. Files prove it. References keep it current.
Each content type has a clear job, so everything in Findset has its place.
Pages and spaces
Rich pages with hierarchy, comments, labels, backlinks, watchers, revisions, and restore.
01Files and versions
PDF, Office, text, Markdown, and common image files with scanning, history, preview, and recovery.
02Records from across StackDeck
Live links to pages, campaigns and short links elsewhere in StackDeck, which open where you edit them.
03Built for the answer after the answer
Serve the team now. Give every customer answer the same trusted source next.
Findset owns the workspace knowledge model. Next, Replydeck retrieves policies, troubleshooting steps, and product context from that one approved place.
The workspace knowledge system
Today, teams can structure, search, permission, version, and export the knowledge inside Findset.
Replydeck retrieval and publishing
The product direction is to let Replydeck retrieve approved knowledge through the Findset API and surface it where agents and customers need it.
From draft to trusted answer
Write together, verify the source, keep the history.
Findset keeps comments, reviews, and history right beside the knowledge.
01
Structure the space
Create a space, nest pages by subject, and use labels and backlinks to connect related knowledge.02
Review with the right people
Assign page access, discuss a specific block, watch changes, and create checkpoints worth returning to.03
Reuse with context intact
Search page content, files, and product references together, then open the exact source when action is needed.
Findset for StackDeck
Give every customer-facing answer a trusted source.
Start a knowledge space for the policies, decisions, files, and product context your team needs to find again.